Hardware faults
Have you lost access to your data? Your disk drive makes strange noises or does not recognize itself properly in the system? Did your drop your laptop or external disk on the floor?
We can help you get your data back!
If any physical damage occurred do not turn on the disk again. Each switch-on of your drive worsens the damage.
When recovering data from damaged disk HW it is necessary to open the disk in a completely dust-free environment and use special hardware and software tools to gain access to the user data.
In our laboratory, we have a large dust-free room (clean room) and equipment enabling the opening of the faulty hard drive and handling of the delicate inner mechanics and electronics. We also possess a special device that lets us to access the disk in a manufacturer mode and allows us not only to diagnose disk error conditions but also interfere with the production service track and change important disk parameters (see Technical details).
We own a device enabling direct access to the memory chip and subsequent data reconstruction for data recovery from damaged SSD disks and flash drives (USB, memory cards)
We, nor any other company in the Czech Republic, do not have a universal device that is able to read data from the plates directly. There is only one laboratory in Europe that is using this technology. We can arrange a rescue for you there, but the price ranges from € 3,000 and above.
Read an example of bad and good practices of saving a disk with damaged hardware.
